There’s a reorg. You don’t get along with. You start a new UX gig and your first thought is, “OMG. WTF. This is not what I signed up for.” 

Together, we’ll explore major impact stemming from minor UI blunders. Along the way we’ll encounter jet fighters, nuclear power plants, missile alert systems, and the cash register at Jason’s Deli. 

By understanding what principles are and where they come from we can move beyond the lists of best practices and heuristics we’re all familiar with and create unique, consistent experiences.

Whether you are a designer, developer, or copy writer, you’ll walk away from this talk with a realistic actionable plan to not only improve content for your customers, but help achieve project harmony within your team.

Learn how to create a long-term Experience Vision for your product, establishing consensus and buy-in across your organization, and prioritizing focus areas for improving your product.

This talk will cover specific techniques and methodologies of designers working with developers to solve problems and produce better products.

Overview of medical device human factors/usability engineering (HF/UE) process to meet FDA and international regulations including best practices for conducting contextual inquiries in clinical settings such as hospitals and show examples of data analysis methods and deliverables. The talk will close with a case study and open discussion.

In July 2016 “Pokémon Go” was launched and Augmented Reality hasn’t been discussed the same way since. What happened to the promise of AR? Let’s look at what we thought AR was going to be, and where it’s gone since that fateful weekend.

If you are looking to understand user needs and deliver an improved user experience (UX), a lean version of ethnography – one that can be accomplished with minimal resources and cost – is a valuable addition to every research methods toolkit.

The single most important act any citizen can do is to vote in an election. In this talk, we will review some of the recent research on voting systems,see examples of poor ballot designs and voting processes as well as some suggested solutions, and review ongoing efforts to improve the user experience of voting.